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There is no email address or local number I can call. Such requirements prevent access to free content to people who do not have credit cards (ex. Roku offers many free channels, and they never charge for them. Maybe not in their eyes, but it's bad business for sure!!!!
However, Roku requires all customers submit credit card or Pay Pal information in order to access the free content. They have encrypted code that lets it see your SSID, making you think it's your Wi Fi, then hooking you into buying this service. Roku lets you have all of your video streaming services in one place.
If Roku did not require a credit card on file, then consumers would have to manually enter payment information, giving the consumer time to stop and think before each purchase, and possibly change their minds about the purchase. Consumers who do not have credit cards, purchase Roku products because Roku advertises free content; but then the consumers are not able to access the free content because they do not have a credit card. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases.
Roku says, "Watch hit movies, shows, live news, sports and more totally free on The Roku Channel.
Every other device in my house works like a charm (including my Amazon Fire TV Stick in my bedroom) except my Roku stick. Then the hard upsell - went from the basic 0 service (Oh, you really don't want that one) to over 0.
In December of 2018, I Steve Hauseman sent a item (sponge bob stuffed sponge bob ) to animal lover via express mail. The folks behind the counter refused to wait on us or all the very polite college students who had just moved in.I subscribe (pay for) only one channel (Acorn TV) and have had no problems with the monthly billing. I do sometimes have problems with load time of content, which I consider is due primarily to network congestion based on established factors I know about (other users, etc).I take the time to restart the stick once every 2 weeks or so because there's no way to turn it off other than unplugging it. I see plenty of other users have major problems with various things to do with Roku, and because I haven't had any I thought I'd write this to let people know that it's not always difficult.Finding any channel is far easier, usually just a few clicks on one remote that controls everything. Just thought I'd pass this along in case anyone might find it useful. I rarely watch anything else, though at times I do watch a movie or two on Amazon Prime because I'm already a member.I do wish it were a little less expensive, but then I have the premium package so I can stream on multiple devices at one time. We only watch the premium movie channels, MSNBC, PBS, the History Channel to name a few.
they acted like i was trying to scam them when all i wanted......